Question 1

What is the cancellation policy?

Accepted Answer

Cancellations must be made at least 24 hours before the session start time.

Question 2

Can I reschedule?

Accepted Answer

Yes — you can reschedule up to 24 hours before the session starts.

Question 3

What is the refund policy?

Accepted Answer

100% refund issued when cancelled within the allowed window.

Question 4

Do I have to pay before booking?

Accepted Answer

Yes — Calavai requires payment at the time of booking. Your slot is confirmed only once payment is captured.

Strategy Session 1:1

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